Returns & Exchanges

At Elite Jewelers Group LLC, we stand behind the craftsmanship of our high-fashion pieces and offer a 30-day window for returns or exchanges on all unworn items. We ensure a seamless luxury experience by providing dedicated support for every step of your return journey.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the order you wish to return to receive a pre-paid shipping label and a Return Authorization number.

• 2.
  Secure Packaging

  Carefully place the jewelry in its original designer box and velvet pouch, ensuring all certificates of authenticity and tags are included.

• 3.
  Insured Shipping

  Affix the provided label to the shipping carton and drop it off at any authorized carrier location; all return shipments are fully insured by Elite Jewelers Group LLC.

• 4.
  Quality Inspection & Refund

  Once our gemologists verify the item's condition, your refund or exchange will be processed to your original payment method within 5-7 business days.